Shipping and Returns

SHIPPING
All domestic orders ship via FedEx Ground.  Orders $98+ ship free.  

Our shipping team works out of Arlington, TX and we’ll continue to ship orders as long as it’s safe for our team and permitted by local regulations. Extra safety precautions and social distancing measures have our orders shipping out a little slower than usual, so expect to receive your shipping confirmation in 3 to 5 business days.  We will do everything we can to ship your order as soon as possible.  We appreciate your patience! 

If you have PRE ORDERED a product please refer to the product page on our website for estimated shipping and delivery information. If you have any questions please email us at info@edgevaleusa.com.

RETURNS AND EXCHANGES
Visit us at https://edgevaleusa.returnly.com/ to initiate a return or exchange.

RETURN AND EXCHANGE POLICY
If you purchased a product directly from our website and are not satisfied for any reason, return it to us within 30 days unused and in the condition you received it in.  You can return items for a full refund, exchange or credit to our website. 

Returns received by our warehouse after 30 days from date you receive your order are not eligible for refund.  Items marked "final sale" cannot be returned, refunded or exchanged. 

Questions?  Shoot us an email at orders@edgevaleusa.com.

DEFECTIVE OR DAMAGED ITEMS  
Email us at info@edgevaleusa.com with your name and order number to make an exchange or receive store credit for any defective or damaged items outside of our 30 day return window and within 1 year of purchase date.